Learn
Short reads that explain the report pages. Come here when a word or status is unclear.
How water gets to you
Reading the records
These pages are not a lab test of your kitchen faucet.
What one flagged lab result does — and does not — mean.
When a problem was reported in the public record (not a home count).
About the school building — not the town water plant.
What those lab checks look for, in plain words.
Everyday water questions
Why the pipes in your building can matter more than the public file.
Kettle scale is annoying — usually not a safety score.
Hardness, sodium, pH, fluoride — short plain meanings.
Safe Drinking Water Act, O. Reg. 169/03, and how they map to our six day-to-day notes.
Carbon, reverse osmosis, softener, UV — what each is usually for.
Looking for taste, smell, or hard water at home? Try Common questions.